IT Services & Infrastructure
Microsoft & Zoho certified engineers delivering reliable, scalable, and audit-ready IT services to businesses across Hyderabad, Warangal, and global offshore clients.
IT Infrastructure Support
Network design, server setup, workstation deployment, and IT asset lifecycle management.
- Network design & implementation
- Server setup & configuration
- Workstation deployment
- IT asset lifecycle management
Annual Maintenance Contracts
Preventive maintenance, priority support, and hardware replacement under predictable retainers.
- Scheduled preventive maintenance
- Priority ticket support
- Hardware replacement coverage
- Monthly health reports
Cloud Solutions
Cloud migration, Azure & Google Cloud, hybrid environments, and cost optimization.
- Cloud migration strategy
- Azure & Google Cloud setup
- Hybrid cloud environments
- Workload cost optimization
Network & Security
Firewall hardware & subscription renewals at cost-effective pricing, networking device configuration for new and existing infrastructure, Aruba / UniFi access points, and site-to-site routing between on-prem and cloud networks.
- Firewall — hardware sale + subscription renewal (cost-effective)
- Networking device configuration — new & existing infra
- Aruba · UniFi access points — sales & setup
- Site-to-site routing (on-prem ⇄ cloud)
- Network cabling & structured wiring services
Endpoint Security
Antivirus & EDR deployment, MDR services, device policy enforcement, USB & peripheral control, and zero-trust access — all managed from a centralized console.
- Antivirus & EDR deployment
- MDR (managed detection & response) services
- Device policy enforcement
- USB & peripheral control
- Zero-trust access controls
- Threat hunting, compliance reporting & response
Board/Chip-Level Service & Rentals
Direct partners with Dell, HP, Lenovo, and Asus for authorized part service. Board-level laptop and workstation repair with genuine branded parts, doorstep pickup & delivery, plus rental laptops and workstations at the best market prices.
- Authorized partner: Dell · HP · Lenovo · Asus
- Board / motherboard-level repair — laptops & workstations
- Genuine branded part replacement
- Doorstep pickup, delivery & on-time turnaround
- Laptop & workstation rentals — best market prices
IT Resource Outsourcing
Dedicated engineers across L1/L2/L3, onsite and remote, with leave replacement coverage.
- Dedicated engineers (L1/L2/L3)
- Onsite & remote staffing
- Leave replacement coverage
- Skill-matched assignments
Server Management
Windows/Linux administration, backup & disaster recovery, performance monitoring.
- Windows & Linux administration
- Backup & disaster recovery
- Performance monitoring
- Patch management
IT Asset Procurement
Vendor-neutral procurement, hardware sourcing, warranty management, and asset tracking.
- Vendor-neutral procurement
- Hardware sourcing
- Warranty management
- Asset tracking
Conference Room & AV Setup
Full conference-room setup — cameras, audio, projectors, and screens from the best brands in the market. Sales, service, installation, and rental options available for meetings, boardrooms, and events.
- Conference hall design · installation · service
- Meeting-room conference cameras
- Audio systems · projectors · projector screens
- Brands: Poly (Polycom) · TP-Link · Logitech · Epson · ViewSonic · BenQ · Zebronics
- Rental — meeting & conference devices
On-Site IT Support for End Customers
Raise a complaint and we take it from there — remote diagnostic first, then the nearest certified technician is dispatched to fix your desktop, laptop, or server on-site. From individual device issues to CCTV, networking, and access-control installations, we cover the full end-customer journey.
Raise & Track Your Ticket
Three easy ways to reach our IT Support team
Email a Ticket
support@peregrinegroup.atlassian.net
Send us the issue by email — a ticket is created automatically and you get an ID to track it.
Customer Portal
Raise on Jira Service Desk
Log in to our Jira portal to raise, view, and track all your support tickets in one place.
Direct Email
support@peregrinegroup.co.in
Prefer our internal email? Reach out directly — our support team reads and responds here too.
Raise a Complaint · Nearest Technician Dispatched
When you raise a complaint for your personal / office computer, desktop, or server, we assign the technician closest to your location. They visit your site and get it fixed on the spot.
- Fastest response — closest engineer assigned
- On-site diagnosis and repair
- Hardware part replacement billed separately as per actuals
- Applies to desktops · laptops · servers · peripherals
Remote Diagnostic First · Right-Skill Match
Before dispatching anyone, we run a remote diagnostic to understand the exact nature of the issue. Based on that, we send a specialist whose skills are the right fit — no wasted visits, no wrong technicians.
- Free remote pre-check on every complaint
- Exact issue captured before dispatch
- Skill-matched engineer for the specific problem
- Faster resolution · fewer repeat visits
CCTV · Networking · Access Control Solutions
Beyond break-fix support, we offer full installation and ongoing service for security cameras, home & office networking, and door-access / visitor-management systems.
- CCTV setup, configuration & maintenance
- Home & office networking (Wi-Fi · switches · cabling)
- Door-access control systems
- Visitor management device solutions & AMC
Offshore IT Staffing & Managed Services
Peregrine Group Employment is our specialized offshore staffing division — connecting global businesses with highly skilled, Microsoft & Zoho certified IT support professionals on a cost-effective offshore engagement model. Pre-vetted, ready to integrate, ready to deploy.
Service Offerings
Engagement Models
Flexible hiring options for your business
Dedicated Resource
Exclusive full-time professional
- Works under your supervision
- Fixed monthly billing
- Ideal for ongoing IT support
Shared Support
Part-time or shared availability
- Cost-split between clients
- Suitable for SMBs
- Flexible scheduling
Project-Based Hire
Defined scope & timeline
- Milestone-based delivery
- Infrastructure or migration projects
- One-time or recurring
Why Choose Peregrine Group Employment
Cost Effective
Offshore pricing with no compromise on quality or skills.
Pre-Vetted Talent
Candidates screened and certified before placement.
Security Experts
Microsoft & cloud security certified professionals.
Quick Onboarding
Ready-to-deploy professionals with minimal ramp-up time.
Candidate Profile · Core Technical Skills
Microsoft & Cloud
- Azure Entra ID (Azure AD)
- Office 365 Administration
- Exchange Online
- SharePoint Online
- VMware Virtualization
Server & Infrastructure
- Windows Server Administration
- Active Directory (AD) Management
- DNS & DHCP Configuration
- Windows OS Support
Device & User Support
- Mac Device Management
- IT Asset Management
- Jira Service Desk (Ticketing)
- End-User Help Desk Support
Security & Monitoring
- IT Security Management
- CCTV Setup & Configuration
- Network Monitoring
- Cost-Effective Infrastructure